Shipping Policy

Free Shipping Policy

We ship via World Leading Carrier such as Fedex DHL and for expensive items over 10,000$ we use Malca Amit or Brinks or Ferrari D2D
All orders are fully insured before shipping by Us on Third Party Carrier
Once payment is received, shipping usually takes between 3-5 business days.
Shipments cannot be made to P.O. boxes. Therefore, a proper shipping address, telephone number, and name of receiver must be provided before the sale is complete.
No item is shipped until full payment has been received.
Every item is shipped with an invoice and an appraisal if one has been requested.
We offer 30 Days Money Back Guranteed from any reason, The Return process is simple and after we get our diamond back we inspect it and Issue full refund (less shipping charges)
The Buyer is Responsible for any V.A.T or Duty charges or Tax and fees if there is , please check your country import rules and laws or advise our specialist in "contact us" page

Company Details:

sales@directdiam.com

Tel: +1-347-9491 (USA)

Or the "contact us page"

Business Hours:

Main office Address: Jabotinsky 1 ST Ramat Gan

The Israel Diamonds Exchange

Maccabi Building Suite 550

USA Address:

Tel: +1-347-9491